Abstract:
Petshop is a place of sale, grooming, daycare, and purchase of pet supplies. In this study the authors take 50 respondents Petshop in Tangerang, Banten covering 3 areas including Tangerang City, Tangerang District and South Tangerang, Services available in Petshop is still a manual for the purchase of pet and service needs. Media promotion is still limited, so sometimes customers are difficult to get information about Petshop and the existence of the nearest location. To overcome the problem is designed an application OPet's (Online Petshop). This application is used as a promotional container for all Petshop in Tangerang, the future will be developed to be in use throughout Indonesia to make it easier for pet owners to get information about Petshop. This application can be one of the positive things because it can foster a sense of spirit to keep pets. In the process of development carried out several activities, among others, to observe the activities that occurred in 50 Petshop, interviewing Petshop, and 40 visiting customers to find out what barriers occur. The OPet application provides 3 types of services to choose from: Pet's Shopping where customers can shop; OPet Grooming where customers can perform grooming; Opet Hotel where customers can leave their pets. The ultimate goal of this application is to make it easier for Petshop customers and owners to interact where Pet's Shopping, Pet's Hotel and Pet Care facilitations are available without time limit and location.